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How 088jili Handles Your Personal Information

This privacy policy explains exactly what personal data 088jili collects when you create an account, make a deposit through bKash, Nagad or Rocket, and use our lobby.

Account data protectedbKash, Nagad, Rocket payment dataYour right to access your dataClear data retention rulesContact us to request changes
088jili How 088jili Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, so information moving between your device and our servers — including payment confirmations from bKash, Nagad and Rocket — is not readable in plain text. Account access requires your registered credentials plus any verification step active on your profile. We keep your data only for as long as it is needed for the purpose it was collected, after which it is deleted or anonymised in line with our retention schedule.

Data Encryption

All account and payment data, including bKash and Nagad transaction references, travels over encrypted connections. We do not store plain-text wallet credentials on our servers.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your wallet choice. You can clear cookies through your browser settings at any time without losing your account.

Data Retention

Account records are kept for the period required to operate your account and meet any applicable obligations. Once that period ends, data is deleted or anonymised — not archived indefinitely.

Your Access Rights

You can ask us what data we hold, request a correction if something is wrong, or ask us to delete your account information. Submit these requests through live chat or the account Help section.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you want to review the personal data we hold on your account, request a correction, or ask us to delete information, our support team handles privacy requests directly. You can reach us through live chat inside the lobby, by email, or through the account help section in your profile settings. We aim to respond to all data-related requests within a reasonable period and will confirm receipt so you know your request is being handled.

Live Chat Start a live chat session from inside your account lobby. Identify yourself as raising a privacy request and our team will route it to the right person.
Email Support Send your privacy query or data-access request to our support email. Include the mobile number linked to your bKash, Nagad or Rocket deposit so we can locate your account.
Account Help Section Go to your profile settings and open the Help section. You can submit a written request there, and it is logged automatically against your account record.

Common Questions About Your Data on 088jili

These are the questions we hear most often from account holders in Bangladesh about how their personal data is managed, who can see it, and how to make changes.

We collect your name, contact number, email address, and the device information your browser sends. Payment wallet references from bKash, Nagad or Rocket are recorded when you transact.

Wallet references are shared only with the payment processor needed to complete your transaction. They are not sold or passed to advertisers. Processors are bound by confidentiality terms.

Contact us through live chat or the Help section in your account profile. Include the mobile number linked to your wallet so we can locate your record and respond promptly.

Yes. Submit a deletion request through live chat or email. We will process it after confirming your identity and checking whether any retention obligation applies to part of your data.

We keep data for the period needed to operate your account. Once that period ends or you close your account, data is deleted or anonymised according to our retention schedule.

This policy applies to accounts operating in supported regions. Whether you can access 088jili and the full terms that apply to you depends on your local law and eligible regions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.