What This FAQ Covers
We put this page together because the same questions come up again and again — and you deserve a clear answer without having to wait for live chat. Most of what you need to know falls into four areas: getting your account open and verified, moving money in and out through bKash, Nagad, or Rocket, understanding how the lobby is organised, and
reaching our support team when something doesn't go as expected. Deposits through local mobile wallets clear quickly once you confirm the transfer from your wallet app. Withdrawals go back to the same wallet you deposited from, and our team checks each request before it moves. If you're in Dhaka or anywhere else in Bangladesh and something looks off on your account, the
fastest path is always live chat — available directly from the lobby. We've kept the answers below short and specific so you can find what you need and get back to the lobby.
- bKash
- Nagad
- Rocket